Orion32+ AD/DA converter F.A.Q.

I am trying to update my firmware but once the update finishes I get the message: Update Failed! What should I do?
My device is not recognized by my computer when connected via USB / Thunderbolt, what should I do?
I did a firmware update but my device is not responsive / it behaves strange.
Can i use Thunderbolt and USB simultaneously?
What is the difference between Orion32+ and Orion32
Can I use my Thunderbolt with a PC?
I completed the activation process but I still haven’t received the activation link by email.